Privacy Policy

Last Updated: Dec 23, 2023

Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Data and how we will treat it. This Privacy Policy explains how we and affiliated companies (collectively, "Light Isle" or "we", "us", "our") collect and process personal data when end users (“you” or “your”) use games and other applications, as well as related services (together the “Services” or “apps”) provided and managed by Light Isle. The data controller is HONGKONG LIGHT ISLE NETWORK TECHNOLOGY CO., LIMITED with a registered address at UNIT B, 13/F SHING LEE, COMMERCIAL BUILDING NO.8 WING, KUT STREET CENTRAL, HONG KONG.

What information do we collect?

When you use the Services, we collect certain personally identifiable information that can be used to identify you (“Personal Data”). Our Services are designed to avoid collecting information such as your name, address, email address or similar contact data. However, in certain cases we may process such data if you provide them to us (for example, when you contact our support team).

We process the following information:

Device Information – including operating system, device type, mobile device identifiers (device ID, advertising ID), screen resolution, app version, language, time zone, and IP address.
Information about Your Use of the Services – such as achievements, completed levels, in-app activities, in-app purchases (payment ID, product type and amount, price in local currency, date/time), subscriptions, and ads clicked.
Location Information – such as country, state, and city.
User Inquiries Information – all information you provide when contacting support or communicating with us.

Do we process your payment information?

Our Services include in-app purchases such as subscriptions. When you make a purchase, it is processed through Apple App Store or Google Play (“Platform”). We do not collect or process any payment instrument information such as bank card numbers, expiration dates, or cardholder names.

Do we provide third parties with personal data or receive personal data from third parties?

Yes. For analytics and advertising purposes, we use third-party services. Such partners process data on our behalf under written agreements and in compliance with relevant data protection laws. These parties process data according to their own privacy policies.

We may transfer your information to other third parties when required or permitted by law. If Light Isle undergoes a merger, acquisition, sale, restructuring, or similar event, Personal Data may be transferred as a business asset.

We may also transfer your Personal Data in the following cases:

to protect legal rights of Light Isle, end users, or partners;
to enforce agreements with you;
to investigate or prevent illegal activity, fraud, or wrongdoing.

For what purposes do we process personal data?

To provide and maintain the Services, including device-switch continuity and operational management.
To manage and protect the Services (analytics, testing, support, reporting illegal activity, etc.).
To communicate with you regarding support inquiries.
To analyze usage in order to improve, update, and further develop the Services.
To advertise our Services.

For how long do we retain personal data?

We retain Personal Data for as long as you use the Services and for 24 months afterward. If you do not use the Services for 24 consecutive months, we erase your Personal Data and request the same from any third parties whom we may have transferred your data to.

If laws require us to retain data longer, we will retain it for the legally required period. After that period ends, data is erased unless anonymized. Erasure is irreversible; once deleted, rights such as access, rectification, erasure, or data portability cannot be exercised.

Do we process any personal data of children?

The Services are intended for users aged 16 and older. We do not knowingly collect data from children under 13. If you believe we process data of a child under 13, please contact us so we can delete the data as soon as possible.

What rights do you have regarding your personal data?

For users in the EU covered by GDPR, the following rights apply:

Right of access – request access to your Personal Data.
Right to rectification – correct inaccurate or incomplete data.
Right to erasure – request complete deletion of your Personal Data.
Right to object – object to direct marketing uses.
Right to restriction of processing – under conditions stated in GDPR Article 18.
Right to data portability – receive your data in a structured, machine-readable format.

Do we control third-party websites?

This Privacy Policy may contain links to third-party websites not operated by us. We recommend reviewing their privacy policies. We do not control or assume responsibility for their practices.

How do we advertise in the Services?

We show ads using third-party advertising partners. Their technologies help display ads tailored to your interests.

If you do not want targeted ads:

iOS: enable “Limit Ad Tracking” in Settings → Privacy → Advertising.
Android: enable “Opt out of Ads Personalization” in Settings → Google → Ads.

How do we collect and process data for analytical purposes?

For analytics, we collect data regarding your device, location, interactions, and potential errors. Third-party analytics partners process this data on our behalf. Analytics serve our legitimate interests to improve and evolve the Services.

Changes to this privacy policy

We may revise this Privacy Policy periodically. Continued use of the Services after updates signifies acceptance of changes. In some cases, we may notify you through in-app messages or pop-ups.

Contact us

If you have questions about this Privacy Policy, contact us at contact@lightisle.com or the following address:

UNIT B, 13/F SHING LEE, COMMERCIAL BUILDING NO.8 WING, KUT STREET CENTRAL, HONG KONG.